Supply Chain Optimization That's Driven for You™
You need reliability and operational excellence for your business, and we want your business to thrive. That’s why we work hard to drive efficiency, create value and help you meet your goals. No matter how unique your business is, our industry-leading technology – including AI-enhanced tools, automation and real-time visibility solutions – combined with our customized services and people-first culture of excellence can help you optimize your supply chain from beginning to end.
Being Driven for You™ means we keep the people we work with top-of-mind when making decisions. Each day we ask ourselves, “How can we do this better?” And each day, we work tirelessly to find the answers and deliver whatever it takes to make it happen.
Keep reading to learn how we help create efficiency and value, elevate customer experience, provide flexible solutions and build strong relationships, all supported by our advanced technology across every service and mile.
We can help you deliver excellence for your customers.
Efficiency and Optimization
When your business needs to reduce costs and improve reliability and visibility, efficiency is everything. That’s where our Dedicated Contract Services® team delivers the most value.
With over 12,000 drivers, 44,000 company-owned assets and our specialized Customer Value Delivery® methodology, our Dedicated team can meet your private fleet needs. We do it all, from customized fleet creation to private fleet conversion and dedicated fleet replacement, making supply chain optimization easy for any business.
Take one of our customers, for example. When a wastewater management company wanted to reduce liability and maintenance costs that came with having a private fleet, our Dedicated team was able to help. We converted their fleet to J.B. Hunt trucks, saving over $200,000 annually in maintenance costs and risk. We also helped our customer streamline their operations and boost driver efficiency by 10% by building a tailored dashboard for site-level visibility.
Our Dedicated team used our experience, assets, density and technology to create new value for our customer so they could focus on what really matters: their core business.
Customer Experience
We know you need support for the first, middle and last miles of your supply chain. Whether you need shipments moved to a dock, manufacturer, warehouse, distribution center or a customer’s home, our Final Mile Services® teams can help you create value that boosts Return on Experience (ROX) and keeps your customers coming back.
One of the most significant opportunities to build ROX is during last-mile delivery, where our Final Mile Services teams help make sure every delivery reflects positively on your brand. Often, the first person-to-person interaction your customers have with you is through your last-mile provider – which is why we invest in our people, uphold strict safety standards and provide extensive training and education. We go the extra mile to ensure any J.B. Hunt driver who interacts with your freight or your customers is top tier.
But before your customers can have great last-mile deliveries, our first‑ and middle‑mile services help protect your freight from origin to destination. Alongside exceptional drivers, our Customer Value Delivery methodology creates added value through personalized, best in class service and continuous improvement. Whether you need dedicated or commingled solutions across your first, middle or last mile, our end to-end Final Mile Services teams can help.
Flexibility and Customization
Not every shipment fits neatly inside a standard trailer. When freight is oversized, irregular or time sensitive, flexibility becomes the best value driver, and it’s essential to work with a logistics company that can handle your specific needs.
One customer – an industrial engineering services provider shipping mobile power units to U.S. military bases – needed a carrier skilled in specialized equipment, strict safety protocols and hard‑to‑reach delivery sites, and our flatbed and multimodal teams handled their over-dimensional freight with ease. To address security concerns for their high‑value cargo, we provided 24/7 monitoring from a team with 280+ years of combined law‑enforcement experience, along with sealed trailers and real‑time tracking for complete visibility.
Moving specialized freight isn’t just about knowing equipment. Even though this customer’s freight made the transportation process more complex, we were able to create a flexible, custom shipping solution to add transparency, safety and value for our customer.
Need custom shipping solutions for your business?
Relationships and Technology
The strength of your supply chain depends on more than just moving freight – strong carrier relationships are essential too. Founded by a driver, we’ve prioritized a people‑first culture since 1961 and designed our carrier solutions to keep your shipments efficient, safe and on time. By pairing big‑company capabilities with a small-company feel, we offer the resources and capacity of a leading provider without losing the personalized service that reflects our foundations and values. Supporting and equipping carriers to succeed is what sets us apart; we know that when carriers thrive, your business runs stronger.
Another important element of our success is our industry-leading technology. We are continuously innovating to be more efficient, improve processes, operate safely and deliver greater transparency. We incorporate AI tools and automation into our workflows to optimize routes and increase productivity, while also developing advanced technologies that empower our customers and carriers.
An example of our technology in action – powered by our J.B. Hunt 360° platform – is the Carrier 360® application. Carrier 360 helps carriers work smarter by letting them search and book loads on the load board, access perks, simplify paperwork, and more. Our technology and carrier solutions are built for reliability and transparency, helping create long-term value so carriers can optimize their operations and you can trust your shipments are handled efficiently and with care.
Working with carriers who share our commitment to excellence is essential for delivering exceptional service to our customers. If you’re curious about why carriers choose to work with J.B. Hunt, our people-first culture, small-company feel and innovative technology are just a few of the ways we’re driven for you.
Added Value for Your Supply Chain
Value looks different at every mile, but the goal is always the same. No matter what your next move is – optimizing operations, enhancing customer experience, building flexible freight solutions or strengthening relationships – we’re here to help you move both your freight and your business forward.