Skip Navigation
Track Shipment

Home Delivery

Track a delivery to your home

Business

Track a B2B shipment

Track Shipment

Home Delivery

Track a delivery to your home

Business

Track a B2B shipment

COVID-19 Carrier and Delivery Team Updates

Find updates below on the impacts of COVID-19 for carriers and home delivery teams.

 

NEW in Carrier 360: Electronic Bill of Lading

As carriers are working hard to stay safe during deliveries, we're taking steps to help you reduce contact with other while performing an essential job. Update your Carrier 360 mobile app and start using the new electronic bill of lading (BOL) feature. Watch this video to see how it works. Read our press release here.

1. Upload your BOL from the shipper to your load documents under the "My Loads" tab or by searching for the load number in Carrier 360 - once uploaded, allow up to one hour for document processing

2. After the BOL is uploaded and indexed, an “Electronic Signature” button will appear in the “Documents” tab for the load

3. Enter the arrival and departure times for the delivery, select “Email” or “QR Code”, enter the email address of the receiver and click “Continue”

a. If you selected “Email”, J.B. Hunt will generate and send an email to the address provided with a link to electronically sign the BOL

b. If you selected “QR Code”, a QR code will appear on the screen. The receiver can scan the code using their device (or type in the temporary URL) and electronically sign the document

4. Once the signature is submitted, the "Electronic Signature" button will no longer be available

Health and Safety Information

Protect driver, employee and public health with the latest guidance on preventative measures against COVID-19, travel, health questionnaires, visiting J.B. Hunt facilities and entering customers' homes. Includes links to CDC resources.

 

Government and Regulatory Notices

 

Learn more about the FMCSA relief of Hours of Service (HOS) rules and waivers to CDL licensing requirements during the COVID-19 state of emergency.