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Solutions Built to Scale

When Pet Supplies Plus needed a fleet management solution that prioritized driver safety and professionalism, our Dedicated Contract Services® team delivered, strengthening their relationships with store owners and fueling continued expansion.

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Dedicated Delivery Professionals

Our customer knew delivery drivers were critical to their success – in some cases, a driver was their only point of contact with a franchise location. Their goal was a 93% on-time rate across 1,100+ weekly deliveries, allowing staff members to spend more time with shoppers. We not only met that goal – our drivers’ professionalism strengthened the customer’s relationships with store owners and staff, adding value across their supply chain.

 

“I can't say enough good things about the recruiting process and who you guys are hiring. I think you're definitely taking that extra step to make sure we're provided for as a customer and we're not going to have any roadblocks to make our business successful.” 

Jake Whitt
Sr. Manager of Transportation and Shipping at Pet Supplies Plus
 

Driving Long-Term Value

Our team took the time to learn the customer’s business, providing seamless on-site support and engineers who:

  • Designed and optimized pickup and delivery routes
  • Delivered weekly, monthly and quarterly business reviews to track KPIs
  • Consulted on 3- and 5-year strategic plans
  • Anticipated needs for a proposed West Coast expansion

When the customer decided to open a new distribution center, our engineers modeled their network and recommended a location that maximized efficiency. With our innovative technology and customized insights, we can create retail transportation solutions that add value to your business – now and in the future.

 

“One of the things that I like most about working with J.B. Hunt is although they're a large company and they have a ton of resources…it really feels like a family-owned business, all the way from the daily and weekly interactions that we have as team members with each other, up to the CEO recently visiting our site.” 

Jerry Troupe
VP of Logistics at Pet Supplies Plus
 

Dedicated to Your Success

Growth can bring new challenges – but converting your private fleet doesn’t have to be one of them. Through our Customer Value Delivery® process, we’re able to identify opportunities, create efficiencies, engineer solutions and anticipate needs in your supply chain. Let J.B. Hunt’s Dedicated Contract Services team deliver the transparency, reliability and capacity you need so you can focus on growing your core business.

 

Looking for a fleet management solution?

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