Built for Resilience
Anyone who works in the transportation industry knows disruption is inevitable. But how a company responds to disruption can define its future. Sometimes you look at how things are done and choose to disrupt yourself, but other times the disruption just happens and you must find ways to adapt.
Even in tough market conditions, we’ve seen an opportunity to transform our business through our people, technology and capacity. We are witnessing new levels of collaboration and innovation, and our teams have met the moment with agility and vision.
Looking for resilient supply chain management?
As we strive to deliver operational excellence and lower our cost to serve, we are finding ways to improve processes, drive productivity and commit to investments that support long-term growth. And it all starts with the individuals inside our organization who are Driven for You™. Their innovative thinking, customer-focused mindset and drive to do things better are how we build resilience for the road ahead.
Ideas That Drive Big Impact
Across our company, people are asking smart questions, challenging assumptions and finding better ways to get things done. Our people are the source of our best ideas, and those ideas drive real impact.
Through our ELEVATION program, we encourage our people to identify areas of waste, uncover unnecessary costs or discover ways to be more efficient, all of which helps strengthen our business for the long term. Over the past decade, our people have submitted more than 33,000 ideas through the program. Our ELEVATION team carefully reviews each idea’s potential and value, selecting those that offer meaningful benefits to the company and in turn create value for customers.
Take Andrew, a senior director in pricing, for example. While analyzing operational data, he noticed some Intermodal trucks were driving empty after deliveries or before pickups more often than we’d like, even when available loads were nearby. By questioning how we planned loads, he realized that the boundaries we had in place sometimes prevented teams from seeing load opportunities outside of their assigned area. Andrew’s curiosity led to a change that’s helping us move more freight with fewer empty miles.
Delivering Value Through Technology
Our technology empowers our people to make smarter, faster decisions that keep us, along with those we serve, moving forward. And that’s just what our Engineering and Technology team did when they tackled a technical issue that was impacting a customer.
To address an issue that was causing downtime for our customer, our team found a way to solve for the disruption in their operations, preventing eight hours of downtime. And they were able to put a new system in place that would be an automatic fix if the issue occurred again. By utilizing our technology, our people helped deliver a better outcome for our customer.
Jerry, one of our maintenance technicians, also used technology to transform his day-to-day work. By using a diagnostic tool to efficiently narrow down potential issues, he made troubleshooting faster and more accurate. And now, the extra time he would have spent identifying the problem can be used to do the repair, creating efficiency and getting our drivers back on the road quicker.
These examples of our people utilizing our technology to deliver value and excellence for our customers are just part of our larger innovation story. Whether it’s engineering better processes, using robotic automation or leveraging AI, we’re focused on helping our teams work more purposefully and efficiently.
Decades of Dedication
Safety isn’t just something we talk about, it’s on our minds every day. And Steve, a J.B. Hunt driver, has been focused on safe driving for the last 36 years. Steve is part of an elite group of drivers who have achieved the milestone of driving five million safe miles with J.B. Hunt. This type of achievement takes incredible focus and is one of the most distinguished accomplishments in our industry.
The safety culture we’ve built at J.B. Hunt requires dedication from every member of our team. It’s the hard work of our people that has allowed us to have record-breaking safety performances for two consecutive years.
Our Path Forward
Chasing excellence is what creates expertise and resiliency. Through collaboration, innovation and new ideas, our people are delivering value and cost savings for our company and our customers. Together, we’re reimagining how we work and preparing for the road ahead. Are you ready to talk about your supply chain strategy? Let’s connect!