360 Account
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Identifying Pain Points
Joybird is a modern, customizable furniture company that believes in adding personality and joy to their products. Thanks to their online retail presence, Joybird found fast and organic growth from their beginning, but they were having trouble keeping up with the home delivery demands and standards that best represented their brand.
“With J.B. Hunt we can always be confident that the person being sent to the customer’s home is someone who has been checked, vetted and is able to provide excellent customer service.”
Vice President of Customer Experience,
Strategy and Distribution, Joybird
Building Solutions
Our stability and reach position the teams at J.B. Hunt to support customers through times of growth. The Final Mile Services solutions we offer Joybird are comprehensive and customizable. These solutions include:
• Technology that provides visibility
• Trained and trusted company drivers
• Specialized equipment for efficient delivery
• Customer solutions teams for delivery support
99.4%
Delivery coverage across contiguous U.S.
The reach and access we provide means more options for delivery to customers across the country.
20,000+
Stops for Joybird per year on average
These are among the 4+ million successful deliveries we complete for all last mile customers each year.
96%
Deliveries completed with special handling
Options for product assembly and white glove services provide ease in the customer delivery experience.
Transforming Transportation
Our transportation expertise raises the standard by striving to create a top-notch customer experience for every delivery – every time. Start working with the Final Mile Services teams at J.B. Hunt to get a full-service solution for your business and start delivering more.